App Support
Support
Need help with a Signal Forge mobile app or service? Contact us by email and include enough detail for us to investigate the issue.
Contact Support
Email support@signalforge.cx for support requests. We typically respond within 1-2 business days.
For the fastest help, include the app name, account email if applicable, device model, iOS version, screenshots if helpful, and the steps needed to reproduce the problem.
DailyChores
- DailyChores support includes help with family setup, child profiles, chores, approvals, rewards, reading and math activity, Premium purchases, and optional Apple Screen Time controls.
- For Screen Time features, confirm that Family Sharing is configured in Apple settings, the parent or guardian account has approved permissions, and the child device is signed in with the expected Apple ID.
- For Premium access issues, open the app's purchase screen and use Restore Purchases. Purchases and subscriptions are processed through Apple.
- When contacting support, include the app name, iOS version, device model, and a short description of what happened.
Other Signal Forge Apps
- Signal Forge support covers account access, app setup, data sync, billing questions, bug reports, and general product questions for our mobile applications and related services.
- If your app is connected to a business or organization, please include the organization name and the email address used for your account.
- For urgent business-service issues tied to an active Signal Forge customer agreement, use the support process provided with your service plan.
Troubleshooting
- Update the app to the latest version available in the App Store.
- Restart the app and, if needed, restart the device.
- Confirm the device is connected to the internet and signed in to the correct Apple ID or app account.
- Check whether iCloud, Family Sharing, Screen Time, notifications, camera, photos, or other required device permissions are enabled for the feature you are using.
- If the issue continues, contact support with the app name, device model, iOS version, screenshots if helpful, and the steps that led to the issue.
Privacy
For details about how Signal Forge apps handle data, review our Privacy Policy.